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Your salon responds to clients on LINE and Instagram even at night

AI administrator Sofi answers questions, helps select services, books client appointments with specialists, and automatically saves bookings into the AlviBeauty CRM system.

CRM system for salons

Free

Sofi

from 2000 ₴/mo

Message us on Telegram
Sofi chatSofi AI administrator

How many clients do you lose before you get a chance to respond?

A client messages late at night

The message arrived at 11:00 PM. By morning, the client has already booked at another salon.

You are busy servicing a client

While your phone is set aside, new messages build up in Telegram.

The exact same questions every single day

How much does it cost? When are you available? Where are you located? Is parking available?

Sofi responds while you stay focused on your work

Responds to clients and works directly inside your CRM system

A client messages your salon — Sofi answers, helps choose a service, books the appointment, and the booking automatically appears in AlviBeauty Business.

Sofi

Answers inquiries

Provides details on services, pricing, specialists, and real-time availability.

Helps select services

Clarifies the client's needs and recommends the best suitable option.

Schedules appointments

Finds available time slots and instantly creates the booking.

Works 24/7

Continues answering in the evenings, at night, and whenever staff members are busy.

Multi-channel operations

Sofi replies to clients across LINE, Instagram, WhatsApp, and Telegram — handling all inquiries in a single unified system.

Everything in one place with AlviBeauty Business

  • Booking calendar

    New appointments automatically appear right inside your CRM.

  • Client database

    Contact details and appointment histories are stored securely.

  • Services, pricing, and specialists

    Sofi uses up-to-date data from your salon when communicating with clients.

AlviBeauty CRMAlviBeauty CRM
Client
SOFI
Booking
CRM

AlviBeauty CRM system for salons — completely free

Sofi CRM

Sofi continues to engage with the client after booking

Appointment reminders

Sofi automatically sends appointment reminders to clients.

Recommends add-on services

During the booking process, Sofi can suggest relevant add-ons and assist with booking them.

Targeted client messaging

Sofi helps inform clients about sales, special offers, new services, and salon news.

Client retention

Reminds clients when it's time for their next visit and helps them rebook quickly.

How to set up SOFI?

1

Message us on Telegram

We'll answer your questions and help you get started.

2

We'll tailor Sofi to your salon

Together we'll add your services, pricing, specialists, and work schedules. It takes about 30–40 minutes.

3

Sofi goes to work

Responds to clients and automatically creates bookings in your CRM calendar.

Message us on Telegram
PhoneSofi
Hello, how much does laser hair removal cost?
Hello! The cost of the procedure is 1500 ₴ per session. Would you like me to find an available time slot for your appointment?
Sofi chat

Try Sofi and see for yourself

Message Sofi as a client and see how she responds in a real conversation.

Message SOFI

AlviBeauty CRM system — completely free

Booking calendar
Client database
Visit history
Analytics / Finances

AI administrator Sofi:

Monthly

Annually (–20%)

Light

1 channel of choice (Telegram / WhatsApp / Instagram / LINE)
1 channel of choice (Telegram / WhatsApp / Instagram / LINE)
Up to 150 dialogues per month
Up to 150 dialogues per month
Basic responses and booking
Basic responses and booking
Reminders to clients
Reminders to clients
Sofi is active immediately
Sofi is active immediately
Max is activated after 50 bookings
Max is activated after 50 bookings

2 000 ₴ / month

The core plan for booking growth

Standard

Up to 4 channels (Telegram / WhatsApp / Instagram / LINE)
Up to 4 channels (Telegram / WhatsApp / Instagram / LINE)
Up to 500 dialogues per month
Up to 500 dialogues per month
All booking and communication features
All booking and communication features
Smart time and specialist selection
Smart time and specialist selection
Reminders + customer retention
Reminders + customer retention
24/7 operation with no limits on staff count
24/7 operation with no limits on staff count
Sofi is active immediately
Sofi is active immediately
Max is activated after 50 bookings
Max is activated after 50 bookings

5 000 ₴ / month

Premium

All channels without limits
All channels without limits
Unlimited dialogues
Unlimited dialogues
Priority processing
Priority processing
Advanced communication scenarios
Advanced communication scenarios
Maximum customer retention
Maximum customer retention
Priority support
Priority support
Sofi is active immediately
Sofi is active immediately
Max is activated after 50 bookings
Max is activated after 50 bookings

10 000 ₴ / month

Message us on Telegram

We'll answer your questions and help you get started.

After reaching 50 bookings in the CRM, Max becomes available — AlviBeauty's AI Director of Analytics

He analyzes your salon's accumulated data and helps you identify key growth opportunities.

Max

AlviBeauty's AI Director of Analytics

Max analyzes CRM data — bookings, clients, specialist workload, and salon metrics — helping you find opportunities for growth.

What MAX does:

Max

Specialist workload

Helps you see open slots and workload distribution.

Bookings and clients

Analyzes client activity and repeat visits.

Growth opportunities

Helps pinpoint where your salon can improve its performance.

Reviews:

From 15 inquiries a week to a full book in 10 days

I opened a small studio in Poznań. I spent money on Instagram ads, but I couldn’t keep up with answering messages while working, so half of the leads cooled off. I connected the AI assistant: it answers within seconds, guides clients through the schedule, and locks in the spot. In the first 10 days, I got 15 inquiries and 12 confirmed bookings. Now the gaps in my schedule fill up automatically.

M
Marta K., Poznań, nail studioBefore: 15 inquiries → 5 bookings | After: 15 inquiries → 12 bookings | Period: 10 days

No more lost clients during the night

I work as a freelance lash maker in Madrid, often from home. Many inquiries via Instagram DM came in at 1 AM or 2 AM. By the time I woke up, clients had already booked elsewhere. I set up the AI to respond — it replies instantly, asks for preferences, and books the slot. In the first month, I didn’t lose a single night inquiry. About 8–10 clients who used to slip away are now on my books.

E
Elena G., Madrid, independent beauty professional (lashes)Before: ~8–10 lost night inquiries per month | After: 0 lost, +9 new clients per month | Period: 4 weeks

Reactivated 45 'sleeping' clients without sending a single manual message

I had a database of over 250 clients in Kraków who hadn't visited for more than 3 months. I never had the time to text them one by one. The AI assistant sent personalized WhatsApp messages: reminded them of their last service and offered a targeted care routine. 45 people rebooked within two weeks — completely organic, no ad spend.

A
Agnieszka W., Kraków, beauty salonBefore: 250 'sleeping' clients, 0 reactivations | After: 45 rebooked clients | Period: 2 weeks

Double the international clients because the AI speaks every language

My salon is in Barcelona, and most clients are tourists or expats who find us via Google Maps and Instagram. Previously, we lost them because we only replied in Spanish or took too long. The AI handles inquiries in English, French, or German instantly and proposes matching slots. Bookings from foreign clients doubled in a month and a half.

S
Sofía M., Barcelona, spa & wellness centerBefore: 12 bookings from foreign clients per month | After: 26 bookings | Period: 6 weeks

Loaded our weekdays without discounts or price drops

Fridays and Saturdays were packed, but Monday to Wednesday was completely empty. I tried offering weekday slots myself, but it felt awkward and I kept getting rejections. The AI seamlessly offered weekday openings during the chat as a 'more relaxed, queue-free option.' Weekday occupancy grew from 20% to 55% in a month.

K
Katarzyna S., Wrocław, lash artist (independent)Before: 20% weekday occupancy | After: 55% | Period: 4 weeks

Launched a new massage service — fully booked in 8 days

We added lymphatic drainage to our clinic in Valencia and needed to test the market fast. The AI contacted our client base autonomously without us making a single call. It handled 40 inquiries and secured 31 bookings within 8 days. The new service broke even almost instantly.

C
Carlos P., Valencia, aesthetic clinic + massageBefore: 0 clients for massage (new service) | After: 31 bookings in the first 8 days | Period: 8 days

Launched a new permanent makeup service — fully booked for the month

I completed a costly training certification in Gdańsk and needed a quick ROI. The AI assistant blasted a special offer to my existing client base: 'New service — powder brows, first 10 slots at an introductory price.' Within 5 days, I got 18 inquiries and 10 bookings. I covered my training costs by the second week.

K
Karolina D., Gdańsk, brow & lash barBefore: 0 permanent makeup clients (new line) | After: 10 bookings in 5 days | Period: 1 week

Customer acquisition cost cut in three

I was spending €400 a month on Facebook ads, getting around 40 bookings. The problem was that many leads sat unanswered for hours. After connecting the AI, our conversion rate skyrocketed. We now get the same 40+ bookings with less than half the budget because no inquiry gets ignored.

V
Valeria S., Marbella, beauty studioBefore: €400 → 40 bookings | After: €180 → 42+ bookings | Period: 2 months

Two artists, one AI assistant — zero need for a receptionist

My friend and I rent a combined room in Łódź. Hiring a dedicated receptionist wasn't financially viable. The AI handles the schedule for both of us, never mixes up our hours, and texts automated reminders to clients. Our missed calls and lost DMs dropped to zero, and we can finally focus on our clients without checking phones.

I
Irina B. & Natalia F., Łódź, nail technicians (shared space)Before: ~12 missed leads a month | After: 0 missed, +18 new bookings | Period: 6 weeks

No more repeating the same answers every single day

Every day it was the exact same loop: How much is it? Where are you located? Is there parking? I wasted an hour a day on this. Now the AI handles these FAQs instantly and only forwards the conversation to me when someone wants to book. I went from 60 minutes of daily typing to just 10.

L
Lucía R., Seville, nail salonBefore: 60+ minutes a day texting | After: ~10 minutes | Period: From the first week

Filled up the calendar immediately after moving to a new district

We relocated our salon in Warsaw from the city center to Ursynów, losing nearly a third of our regulars. We needed to build a local audience fast. The AI processed all inbound traffic from our new location ads instantly. In the first two weeks, we turned 50 inquiries into 38 solid bookings.

O
Oksana V., Warsaw (Ursynów), hair studioBefore: Lost ~30% of clients after relocation | After: 38 new bookings in 2 weeks | Period: 2 weeks

Boosted average ticket price directly inside the chat

When confirming appointments, the AI subtly suggests add-ons based on the conversation — a paraffin wrap, a lash tint, or an express facial. It feels like a natural recommendation, not a sales pitch. Our average ticket size increased by 18% in 5 weeks without spending extra on ads.

C
Carmen W., Bilbao, aesthetic centerBefore: Average ticket €35 | After: €41.30 (+18%) | Period: 5 weeks

Compensated the November slump with automated reminders

November is traditionally dead in Katowice. Last year our occupancy crashed to 35%. This year, the AI anticipated the drop and ran an automated campaign for regulars: 'Book your slot before the December rush.' We closed November at 62% occupancy, a record for our business.

L
Lidka S., Katowice, beauty clinicBefore: 35% occupancy in November | After: 62% | Period: 1 month (November)

Clients literally text back 'thank you for reminding me'

We set up automated reminders 24 hours prior to the appointment. I was afraid clients would find it annoying, but it’s been the opposite. Several people replied thanking me because they almost forgot. Our no-show rate dropped from 15 to 2 a month, rescuing 13 open slots.

A
Ana R., Zaragoza, brow barBefore: 15 no-shows per month | After: 2 no-shows | Savings: +13 filled slots | Period: 6 weeks

Barbershop without a receptionist — and not a single complaint

We launched a barbershop in Szczecin and skipped hiring a receptionist to save costs. We thought we could manage it ourselves, but we failed: guys texted, waited for an hour, and went elsewhere. The AI solved it completely: replies in seconds, books them in, and texts them the address. 75 bookings in the first month with zero service complaints.

D
Darek K., Szczecin, barbershopBefore: 75 inquiries → 35 actual bookings | After: 75 inquiries → 68 bookings | Period: 1 month

Frequently asked questions

Contact our support team — a dedicated manager will assist you in migrating your data from your current system into AlviBeauty Business.

We set up Sofi together with you. Connecting and configuring everything usually takes about 30–40 minutes.

Sofi uses your salon's data directly from AlviBeauty Business: services, prices, specialists, and working schedules. That's why her replies are always based on up-to-date business information.

You simply update the details in AlviBeauty Business, and Sofi instantly begins using the updated data in her conversations with clients.

Sofi responds in whatever language the client uses to message her. Clients can also specify their preferred language at any point.

Sofi supports LINE, Instagram, WhatsApp, and Telegram, answering clients directly within their preferred messaging apps.

Yes. Sofi helps select a service, finds a suitable time slot, and creates the appointment directly in the AlviBeauty Business calendar.

Yes. Sofi works 24/7 and replies to clients even when your salon is closed or your staff is busy.

Message us on Telegram — we'll help you set everything up

We'll answer your questions, help configure AlviBeauty Business CRM, and connect Sofi to your salon.

Message on Telegram
Max & Sofi